Refund & Cancellation Policy

Our plans and packs are digital services. They are added to your employer account as soon as your payment is confirmed, and you can use them straight away.

• Once a plan or pack is added to your account, it cannot be cancelled and is not refundable.
• A plan runs until its end date. Job posts and candidate unlocks you have not used expire with the plan. Those from the one-time pack do not expire.
• You do not need to cancel anything. A plan simply ends on its end date. To continue, buy a new one.

We refund the full amount if:

• money was taken from your account but the payment failed, or was not confirmed to us;
• you were charged twice, or charged more than the price shown at checkout;
• your plan was not added to your account within 24 hours of a successful payment.

If you delete a job within 24 hours of publishing it, and nobody has applied, we give you back that job post.

Email us at biz-ops@azkashine.com within 7 days of the payment. Please include the email or phone number on your account, the date and amount of the payment, and the payment ID or invoice number.

If a refund is approved, we send it to the same card, UPI or bank account you paid from, within 5 to 7 working days. Your bank may take a few more days to show it.

Please contact us first, and we will try to fix it quickly. You can also write to our Grievance Officer. See our Contact Us page.